Steve McCoy - Electronic Portfolio 
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Steve McCoy
1220 N 164th St
Omaha, NE 68118

         Mobile tel:         +1(402)598-5153

email: trmccoyx@cox.net

 

 

whitepapers

Much of  his reputation as an excellent communicator and teacher is based on Steve McCoy's documentation skills.  Some of that in evidenced in his presentations.  He has also authored numerous whitepapers for his past employers on topics ranging from the most highly technical to important business management issues.

The following document provides an example of McCoy's ability to take a wealth of experience and translate it to a discussion that helped a business unit management team to develop both internal plans for running their operations and to affect service delivery to end customers on a more consistent basis, as well.  Click on the document title to access a ".pdf" (Acrobat) version of the whitepaper.


 

IT Shared Services - Best Practices - As businesses grow we often find more and more reason to separate into "lines of business" the opportunity for a wide range of sharing resources "at a corporate" level is often obvious.  Accounting, Human Resources, and Marketing are among the best examples of what is usually shared across a corporation.  As Information Technology and Telecommunications have become the anchor resources for more and more businesses, there is increasing advantage for some amount of sharing of services on those topics as well.  This document describes some of the key topics that should be considered when operating "shared" ITservices.  It describes specific ways to classify resources in a fashion that may contribute to better financial performance and quality of service for the overall business.



Hot topics and reading recommendations regarding-technology. (News "tidbits")

- The Open Group
- TOGAF
- ITIL Information
- Project Management Institute (PMP info)
- American Society for Quality (six-sigma info)
- Microsoft
- IBM
- LINUX information
- TCP/IP (Internet Protocol Suite)
- Data Storage Topics
- Basics of Analytics


...Wondering what this is??? Click to take a look. (specials)


         
         
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Electronic portfolio of Stephen D. McCoy, Omaha, Nebraska

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